Your Data Protection

Winn777 Privacy Policy – Protecting Your Personal Data & Information

Your privacy is our priority. This document transparently explains how winn777 collects, uses, stores, and protects the personal information of every member who uses our platform.

Last Updated: 1 January 2026

Winn777's Privacy Commitment

Six core principles that shape how we handle your information

End-to-End Data Encryption

All data transmitted between your device and winn777 servers is protected by 256-bit SSL encryption. Your information cannot be read or intercepted while in transit.

Data Not Sold to Third Parties

Winn777 never sells, rents or discloses your personal information to third parties for marketing purposes without your prior consent.

Your Data, Your Control

You have the right to access, correct, and request deletion of your personal data at any time through the winn777 customer support team.

Secure Data Storage

Data is stored on servers protected by strict access controls. Only authorised winn777 staff may access information required for platform operations.

Full Transparency

We clearly explain what we collect, why we need it, and how long it is retained. There is no hidden data collection beyond what is stated in this Policy.

Malaysia Legal Compliance

The winn777 Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection regulations.

By registering and using the winn777 platform, you agree to the collection and use of your information as described in this Privacy Policy. Please read it carefully before using our services.

01

Introduction

Winn777 ("we", "Platform") is committed to protecting the privacy of every individual who uses our platform. This Privacy Policy explains our practices regarding the collection, use, storage and protection of your personal information.

This Policy applies to all users of the winn777.co website, our mobile app, and all related services we provide. When we refer to "personal information", we mean any information that can directly or indirectly identify you as an individual.

We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and are committed to ensuring your information is managed responsibly and transparently at all times.

winn777 never sells your personal information to any third party for marketing or commercial purposes.

02

Types of Data We Collect

To provide a secure and quality service, winn777 collects various categories of information. Below is an overview of the types of data we collect:

Data Category Examples of Information Requirements
Personal Information Full name, date of birth, IC number Required (KYC)
Contact Information Email, phone number Required
Financial Information Bank name, account number Required (Withdrawal)
Usage Data Gaming history, transactions Automatic
Technical Data IP address, device type, browser Automatic
Location Data Estimated location based on IP Automatic

We only collect data that is strictly necessary for platform operations. We do not collect sensitive data such as your health information, religious beliefs, or political views.

03

How We Collect Data

Winn777 collects your information through a variety of different channels:

  • Directly From You — When you register an account, complete your profile, make a deposit or contact our customer support team
  • Automatically — While you use the platform, our systems automatically record technical data such as your IP address, device type and gaming activity
  • Via Cookie Technology — Cookies and similar tracking technologies are used to enhance the user experience and ensure the security of your session
  • KYC Verification — When you submit identity verification documents for the KYC process required under anti-money laundering regulations
  • From Payment Providers — Transaction information required to process your deposits and fund withdrawals
04

How We Use Your Data

The data we collect is used for the following purposes:

  • Create and manage your member account on the winn777 platform
  • Process deposits and fund withdrawals securely and accurately
  • Verify your identity as part of the mandatory KYC process
  • Prevent fraud, money laundering, and other unlawful activities
  • Provide effective and responsive customer support
  • Send important notifications related to your account and transactions
  • Personalise your gaming experience based on your preferences and history
  • Analyse platform usage to improve overall service quality
  • Comply with applicable legal and regulatory obligations

We will not use your data for purposes beyond those stated above without first obtaining your consent or without a valid legal basis.

05

Data Sharing & Disclosure

Winn777 does not sell or disclose your personal information to third parties except in the following circumstances:

  • Service Providers — Third parties who assist us in operating the platform, such as payment providers, game software providers and cloud services. They are bound by strict confidentiality agreements
  • Legal Requirements — When required by law, court order or direction from a legitimate authority in Malaysia
  • Fraud Prevention — To fraud prevention agencies or relevant authorities to investigate suspicious activity
  • Business Transfers — In the event of a merger, acquisition or sale of platform assets, you will be notified in advance

In all data sharing cases, we ensure adequate protection of your information and only share data that is strictly necessary for the relevant purpose.

winn777 never shares your data with third-party marketing companies for advertising purposes without your explicit consent.

06

Data Storage & Security Measures

The security of your data is a responsibility we take very seriously. The protective measures we have in place include:

  • 256-bit SSL encryption for all data in transit between your device and our servers
  • Encryption of sensitive data stored in our databases
  • Strict access controls — only authorised staff may access specific data
  • 24/7 system monitoring to detect any intrusion attempts or unauthorised access
  • Regular independent security audits to ensure our systems remain up to date
  • Detailed incident response procedures to address any data breaches

Data Retention Period: We retain your data for as long as your account is active or as required to meet legal obligations. After account closure, data is kept for a minimum of five (5) years in accordance with anti-money laundering requirements before being securely deleted.

Your financial data — such as credit card numbers — is never stored on winn777 servers. We use certified payment providers who handle this data to PCI-DSS security standards.

07

Cookies & Tracking Technology

The winn777 platform uses cookies and similar technologies to enhance your experience. The following are the types of cookies we use:

  • Essential Cookies — Required for core platform functions such as secure login and session management. These cookies cannot be disabled
  • Performance Cookies — Help us understand how users interact with the platform for improvement purposes
  • Functional Cookies — Remember your preferences and settings to deliver a more personalised experience
  • Security Cookies — Help detect and prevent fraudulent activity and protect your account

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's documentation.

08

Your Rights Regarding Personal Data

As a winn777 user, you have several rights regarding your personal data protected under Malaysian law:

Right of Access

You have the right to request a copy of the personal information we hold about you at any time.

Right to Rectification

If your information is inaccurate or incomplete, you have the right to request prompt correction.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data from our systems.

Right to Object to Processing

You have the right to object to the processing of your data for certain purposes, including direct marketing.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

You may ask us to restrict how we process your data under certain circumstances.

To exercise any of the above rights, please contact the winn777 customer support team. We will process your request within 30 calendar days. Please note that certain requests may be subject to applicable legal obligations.

09

Children's Data Protection

The winn777 platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18.

If we find that information from someone under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question.

If you are a parent or guardian who believes your underage child has registered an account at winn777, please contact our customer support team immediately.

10

Privacy Policy Amendments

Winn777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or relevant technological developments.

When there are significant changes to this Policy, we will notify you via:

  • Prominent notice on the winn777 platform homepage
  • Email notification to the address registered on your account
  • In-platform notice upon your next login

Your continued use of the winn777 platform after any changes to this Policy take effect constitutes your acceptance of the updated version. The date of the last update is always displayed at the top of this document.

11

Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly.

The winn777 customer support team is available to assist you 24 hours a day, 7 days a week via our live chat platform. Please indicate that your enquiry relates to privacy and data protection so it can be directed to the appropriate team more promptly.

Privacy Email: privacy@winn777.co
Response Time: Within 3 business days

Any enquiries or complaints that cannot be resolved through our internal channels may be referred to the Department of Personal Data Protection Malaysia, administered under the Ministry of Communications and Digital.

Your Data Is Safe with winn777

We take your privacy protection seriously. Register with confidence and enjoy a safe entertainment experience on a platform you can trust.

Platform for users aged 18 and above. Play responsibly.

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